About BCL Workplace Intelligence

Who We Are

BCL Workplace Intelligence and BRIAN CAHILL LEGAL are trade names of the workplace consulting and legal firm led by Brian Shawn Cahill, a licensed paralegal, HRPA member, and who completed the Queen's University Master of Industrial Relations program. With over three decades of experience in financial services, regulatory compliance, and workplace governance, BCL offers a unique blend of legal knowledge, HR strategy, and principled advocacy. BCL serves both unionized employees and organizations across Ontario, with a special focus on preventing conflict, reducing risk, and restoring workplace integrity before matters escalate.

Mission

At BCL Workplace Intelligence our mission is to protect dignity at work by providing accessible, ethical, and strategic legal and HR guidance across Ontario. BCL helps clients navigate complex systems with clarity and confidence - bridging the gap between law and justice through transparent advice, respectful relationships, and practical solutions grounded in empathy, fairness, and integrity.

Values

Justice with Integrity - Closing the gap between law and justice through honest, ethical advice. We speak up when systems fail, and we never compromise professional or moral standards. We advocate with purpose, not perform for prestige.
Dignity in Practice - Every client deserves to be seen, heard, and respected. Our trauma-informed, non-judgmental approach reflects our belief that dignity is non-negotiable in every workplace interaction. We see the person behind the problem.
Clarity as Empowerment - Legal rights are only meaningful when people understand them. We make complex systems navigable so clients can make informed decisions confidently and early. We translate systems into choices.
Solidarity, Not Superiority - We don't dictate from above but work beside those we serve. Our strength comes from humility, trust, and relationships rooted in shared goals and mutual respect. We collaborate, not command.
Practical Intelligence, Continuous Growth - We blend legal, HR, and compliance expertise to deliver smart, preventative strategies that reduce risk and cost. We keep learning, because clients deserve our best not our defaults. We think ahead, act early, and adapt constantly.

Rooted in Values. Focused on Results.

BCL Workplace Intelligence doesn't just offer legal services, we also provide clarity, dignity, and strategy when it matters most. Whether you're a unionized employee facing complex challenges or an employer aiming to stay compliant and cost-effective, our commitment remains steadfast: to deliver thoughtful, ethical, and practical guidance that protects people and strengthens workplaces. We know the law doesn't always seem fair. That's why we listen carefully, speak honestly, and act with integrity - so you can move forward with confidence.

Let's build workplaces where rights are respected, risks are reduced, and people are treated with the dignity they deserve.

Licensing Disclosure: Brian Cahill is a Licensed Paralegal (P1), Law Society of Ontario. Services are provided within the scope permitted for paralegals in Ontario. Brian is also a licensed Private Investigator under Ontario’s Private Security and Investigative Services Act, and a Notary Public appointed by the Attorney General of Ontario.

Branding Notice: “BCL Workplace Intelligence™” and “Brian Cahill Legal™” are operating names and trademarks owned by Brian Cahill.

1) Website Terms of Use, Service & Disclaimers

1.1 Introduction. These Terms of Use, Service & Disclaimers (the “Terms”) govern access to and use of workplaceintelligence.ca (the “Site”) and any services provided by BCL Workplace Intelligence™ (“BCL”, “we”, “us”, “our”). By using the Site, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Site.

1.2 Definitions. Agreement: These Terms of Use, Service & Disclaimers. BCL: Brian Cahill, BCL Workplace Intelligence™, Brian Cahill Legal™, and associated intellectual property.

Service: Professional services lawfully provided by BCL (paralegal services, HR consulting, notarial services, and other permitted services) and the Site.

User/You: Any person accessing the Site or Services.

1.3 Services Offered. BCL provides professional services within the scope permitted for paralegals in Ontario and other duly authorized services (e.g., HR consulting, notarial, and licensed PI services). All professional services require a written retainer/engagement agreement and agreed fees. Conversations (phone/email/text/DM/meetings) before a signed retainer/engagement do not constitute legal advice and should not be relied upon. Legal services are provided only in Ontario and only within the scope authorized for paralegals by the Law Society of Ontario. Our HR consulting and any general website information do not constitute legal advice and are not a substitute for independent legal counsel. If you need advice outside this scope or outside Ontario, please consult a lawyer/licensed professional in your jurisdiction.

1.4 No Automatic Confidentiality / Conflicts. Contacting BCL or accessing the Site does not create a paralegal-client relationship. Do not send confidential information until we confirm in writing that we can act for you after completing a conflict-of-interest check. Unsolicited information may not be treated as confidential.

1.5 Acceptable Use. You agree to comply with applicable laws, not impersonate others, not upload unlawful or offensive content, and not interfere with the Site’s security or integrity. Automated scraping, bulk downloading, text-and-data mining, or similar extraction of Site content without written permission is prohibited, including distributing malware or attempting to test security without our authorization.

1.6 Intellectual Property. All Site content, designs, text, graphics, trademarks, and logos are owned by BCL or our licensors and are protected by Canadian and international Intellectual Property (“IP”) laws. You may not reproduce, republish, distribute, frame, scrape, or create derivative works from Site content without written consent. Passing off or misrepresenting the source of BCL content is prohibited. Nothing in these Terms restricts lawful competition that does not misuse BCL’s IP. Third-party trademarks are the property of their respective owners and do not imply endorsement.

1.7 Suspension or Termination of Access. We may suspend or terminate access to the Site at any time for misuse or security reasons.

1.8 Reporting IP Infringement. If you believe your IP rights are infringed on the Site, email brian@workplaceintelligence.ca with: (i) your name and contact details; (ii) description and URL of the material; (iii) proof of ownership/authority; and (iv) a good‑faith statement that use is unauthorized. We follow Canada’s notice-and-notice approach.

1.9 Governing Law & Dispute Resolution. These Terms are governed by the laws of Ontario, Canada. Disputes should first be addressed through good‑faith discussions and, if agreed, mediation in Toronto, Ontario. If a dispute proceeds to court/tribunal, costs are determined in accordance with applicable law and tribunal discretion (including any caps or factors in the relevant Rules).

1.10 No Guarantee of Outcome; General Disclaimers. The Site provides general information only and is not legal advice. Past results do not guarantee outcomes. You should obtain advice tailored to your circumstances. The Site may link to third-party websites; we do not endorse or control them and are not responsible for their content. The Site is provided on an “as is” and “as available” basis without warranties, to the extent permitted by law. This website disclaimer does not limit any professional duties or liabilities owed to clients under a signed retainer.

1.11 Force Majeure. We are not liable for delay/failure caused by events beyond our reasonable control (e.g., acts of God, labour disputes, outages).

1.12 Severability. If any provision is invalid or unenforceable, the remainder remains in effect.

1.13 Amendments. We may update these Terms from time to time. Material changes will be noted at the top of this page with a new “Updated” date. Continued use after changes constitutes acceptance.

1.14 Complaints & Fee Disputes. Concerns about professional conduct may be made to the Law Society of Ontario. Disputes about a paralegal’s fees may be brought in Small Claims Court (subject to the court’s monetary limits and rules). Information on the LSO complaints process is available at www.lso.ca.

2) Client Communication & Billing Policy (Website Summary)

We value accessibility and clear expectations. The following applies to all client communications after you retain us.

2.1 Accepted Channels. Phone/SMS/Voicemail: 416‑525‑6967 (business line only). Email: Brian@workplaceintelligence.ca.

2.2 Response Times. We aim to respond during business hours: Mon–Fri, 9:00 a.m. – 5:00 p.m. (ET), excluding time off/holidays. Urgent matters are triaged as promptly as possible.

2.3 Billing for Communications. Time spent on calls, emails, voicemails, and text messages that require legal analysis, professional input, or follow‑up action is billable at our standard hourly rate in 0.1‑hour (6‑minute) increments. Disbursements: If our telephony/SMS provider charges a per‑call or per‑message fee, we may recover the actual third‑party charge (no markup) as a disbursement and disclose it on your invoice. We do not profit from disbursements. Examples typically not billed: purely administrative scheduling, appointment confirmations, and resending calendar links, provided they do not require legal analysis. If we believe a message should not be billed (e.g., quick scheduling only), we’ll use our discretion in your favour.

2.4 Boundaries & Fairness. Consolidating to one phone number and one email helps ensure efficient responses and fewer missed messages. Full details appear in your retainer/engagement letter, which governs in case of any inconsistency with this website summary.

3) AI Use, Copyright & Client Restrictions (Website)

3.1 How We Use AI. We may use vetted generative‑AI tools for drafting, editing, summarization, organization, and similar productivity tasks. We do not rely on AI for legal judgment; a licensed paralegal reviews and approves all work product. We avoid inputting client‑identifying or confidential information into any tool that trains on prompts or reuses inputs. Where a third‑party tool may process client information, we use privacy‑preserving settings and contractual safeguards or obtain client consent where disclosure would reasonably be expected. Courts/tribunals may require disclosure if AI assisted in preparing filed materials. Billing & Costs: Time associated with AI‑assisted work is billed in 0.1‑hour increments for human analysis/verification only. Any vendor per‑use fees, if passed through, are recorded as actual disbursements at cost (no markup). Client Option: If you prefer no AI assistance on your matter, tell us in writing and we will note your file (this may affect timelines/costs).

- Verification of authorities/citations. We independently verify all authorities and citations and will not file or rely on any case law or references generated by AI without confirmation.

- Supervision & file note. Any AI use is supervised by a licensed paralegal, and where AI materially assists on a file, we note that internally; we remain fully responsible for the work product.

3.2 Client Restrictions on AI Use of BCL Materials. To protect confidentiality and intellectual property, do not upload or expose BCL work product, templates, or communications to public or third‑party AI tools or datasets that train on user inputs, retain prompts, or reuse content. Limited internal use with privacy‑preserving tools is permitted only where training is disabled, access is restricted to your personnel, and confidentiality is maintained. This obligation survives termination of our engagement.

3.3 Copyright & Licensing. Except where your documents or third‑party content are incorporated, all Site content and BCL work product are protected by the Copyright Act (Canada). Moral rights are reserved unless expressly waived in writing. When engaged, we grant clients a non‑exclusive, non‑transferable license to use BCL deliverables solely for their matter and internal business needs. You may not resell, republish, or reuse our templates/work product for others without our written consent (a separate license may be required). No scraping, bulk downloading, framing, or text‑and‑data mining of our Site/content. Do not remove copyright/trademark notices or misrepresent source.

4) Privacy Policy (PIPEDA + CASL). Brian Cahill, BCL Workplace Intelligence™, and Brian Cahill Legal™ are committed to protecting personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable regulations, and to respecting Canada’s Anti‑Spam Legislation (CASL).

4.1 What We Collect & Purposes. We collect information you provide (e.g., intake, identification/verification, contact details, matter facts/documents, payment info) and information generated in the course of your matter (correspondence, filings, notes). We use it to: assess conflicts; open and manage files; provide and bill for services; communicate and schedule; comply with legal/regulatory obligations; and improve service quality.

4.2 Consent & CASL. We seek consent for collection, use, and disclosure, except as permitted/required by law. For commercial electronic messages (email/SMS), we identify the sender, include contact information, and provide a working unsubscribe/opt‑out. By providing a mobile number or email, you consent to receiving communications relevant to your inquiry or matter; you may withdraw consent at any time (subject to legal/contractual restrictions and reasonable notice). For SMS, reply “STOP” to unsubscribe. For email, use the unsubscribe link or contact us. Our business mailing address appears in the Contact & Notices section.

4.3 Use, Disclosure & Cross‑Border Processing. We use third‑party service providers (e.g., email, telephony/SMS, calendaring, hosting, document storage, analytics) to operate our practice. These providers may process information outside Canada. We use contractual and technical safeguards commensurate with the sensitivity of the data. We do not sell personal information. Information processed outside Canada may be subject to lawful access by foreign authorities.

4.4 Safeguards. We employ administrative, technical, and physical safeguards appropriate to the sensitivity of the information (e.g., access controls, encryption in transit where feasible, secure storage, need‑to‑know access).

4.5 Retention & Destruction. We retain personal information as required by law and Law Society requirements and for a period necessary to fulfill the purposes above. When no longer required, we securely destroy or anonymize information.

4.6 Access & Correction. You may request access to or correction of your personal information in our custody, subject to legal exceptions. We will respond within a reasonable time.

4.7 Breach of Security Safeguards. If we determine a breach creates a real risk of significant harm, we will notify affected individuals and report to the appropriate regulator, and we will maintain breach records for the period required by law. We also keep internal records of all breaches of security safeguards as required.

4.8 Cookies & Analytics. Our Site may use cookies or analytics to improve user experience and measure traffic. You can adjust browser settings to refuse cookies; some features may not function as intended.

4.9 Children’s Privacy. Our Site and Services are not directed to children under 13.

4.10 Privacy Contact. For privacy questions, access/correction requests, or complaints, contact:

Privacy Contact – Email: Brian@workplaceintelligence.ca. We will work with you to resolve concerns. If unresolved, you may contact the Office of the Privacy Commissioner of Canada (OPC) regarding PIPEDA matters.

5) Accessibility Statement (AODA). We strive to make our information and services accessible to all individuals and to align with WCAG 2.0 Level AA (subject to permitted exceptions). If you encounter barriers or require an accessible format or communication support, please contact Brian@workplaceintelligence.ca and we will provide an accessible alternative upon request.

6) Practical Website Notices (Short Form)

6.1 Contact Banner (for Contact page). How we communicate & bill – We are reachable via the business phone/email listed here. When a message requires legal analysis or action, it is billable at our standard hourly rate in 6‑minute increments; purely administrative scheduling is not billed. If our phone/SMS provider charges us per message/call, we may recover the actual charge (no markup) as a disbursement. Full details are in your retainer.

6.2 Email Footer Reminder. Please do not upload BCL materials to public AI tools or share outside your matter without our permission. To stop SMS, reply “STOP.” Emails include an unsubscribe link as required by CASL.

7) Retainer Add‑On Clauses (Copy into Engagement Letter)

7.1 Communications & Billing. Billable Communications. Time spent on client calls, emails, voicemails, and text messages that require legal analysis, professional input, or follow‑up action is billable at our standard hourly rate in 0.1‑hour (6‑minute) increments. Disbursements. Where our telephony/SMS provider charges a per‑call or per‑message fee, we may recover the actual third‑party charge (no markup) as a disbursement. We do not profit from disbursements. Non‑Billable Examples. Purely administrative scheduling/confirmations and resending calendar links are not billed, unless they require legal analysis or material review. Business Hours. We aim to respond during business hours (Mon–Fri, 9:00 a.m.–5:00 p.m. ET), excluding holidays. Urgent matters are triaged as promptly as possible.

7.2 AI Assistance & Confidentiality. BCL may use vetted generative‑AI tools for drafting, editing, summarizing, organization, or similar tasks. BCL will not intentionally input client‑identifying or confidential information into any tool that uses inputs for training or reuse. Where a third‑party tool may process client information, BCL will use privacy‑preserving settings and contractual safeguards, or obtain client consent where disclosure would reasonably be expected. All work product is reviewed and approved by a licensed paralegal; courts/tribunals may require disclosure of AI assistance. Time associated with AI‑assisted work is billed for human review/analysis only; any vendor per‑use charges, if passed through, are disbursements at cost.

7.3 Client Covenant (No AI Uploads). You will not upload, transmit, or expose BCL work product or communications to public or third‑party AI tools or datasets that train on user inputs, retain prompts, or reuse content. Limited internal use with privacy‑preserving tools is permitted only where training is disabled, access is restricted to your personnel, and confidentiality is maintained. This covenant survives termination.

8) Contact & Notices. Mail/Email for Notices:

BRIAN CAHILL LEGAL™ | BCL Workplace Intelligence™ - 100 King Street West, Toronto, ON M5X 1C7

Email: Brian@workplaceintelligence.ca

Phone/SMS: 416‑525‑6967

If there is any inconsistency between this website and your signed retainer, the retainer governs.

About BCL Workplace Intelligence

Who We Are

Mission

Values

Rooted in Values. Focused on Results.

Credentials

You can trust

About BCL Workplace Intelligence

Who We Are

Mission

Values

Rooted in Values. Focused on Results.

Credentials

You can trust

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