Workplace investigations & assessments across Ontario

Last updated: November 28, 2025

This page explains how Brian Cahill Legal™ and BCL Workplace Intelligence™ operate, how we use this website, and how we handle your information. It is for transparency and does not replace the terms of any signed retainer or engagement letter. If there is any inconsistency, the signed retainer governs.

Brian Cahill is a Licensed Paralegal (P1) regulated by the Law Society of Ontario. Legal services are provided only within the scope permitted for paralegals in Ontario.

BCL Workplace Intelligence™ and Brian Cahill Legal™ are operating names of Brian Cahill.

Brian is also licensed as a Private Investigator under Ontario’s Private Security and Investigative Services Act and is a Notary Public appointed in Ontario. These services are offered only where authorized by law.

Nothing on this website creates a law firm, partnership, or multi‑licensee practice.

Legal services are provided only in Ontario and only for matters that fall within the permitted paralegal scope. We do not provide legal services in other provinces or countries.

Human resources / labour‑relations consulting, training and related workplace advisory services may, where appropriate, be offered to clients outside Ontario. These consulting services are not legal advice and do not create a solicitor‑client or paralegal‑client relationship.

If you require legal advice outside Ontario or outside the paralegal scope, you should consult a lawyer or other appropriately licensed professional in your jurisdiction.

Contacting us, subscribing to updates, completing an online form, or sending an email, text message or voicemail does not create a paralegal‑client relationship.

We can only act for you after:

1. We complete a conflict‑of‑interest check; and
2. You receive and accept a written retainer or engagement agreement that sets out the scope of services and fees.

Please do not send confidential, sensitive, or time‑sensitive information until we confirm in writing that we can act for you. Unsolicited information may not be treated as confidential and will not stop limitation periods or other deadlines from running.

You may contact us by phone, SMS, email, web form, or mail using the details on the Contact & Notices section below.

Electronic communications carry inherent risks, including interception, mis‑delivery, delay and data loss. By choosing to communicate with us electronically, you accept these risks. We use reasonable administrative, technical and physical safeguards, but we cannot guarantee absolute security of any system or transmission.

You agree that you will not:

• use this website for unlawful, harassing, or defamatory purposes;
• attempt to gain unauthorized access to any part of our systems;
• introduce malware or other harmful code; or
• scrape, bulk‑download, or systematically copy website content without our written consent.

We may suspend or restrict access to the website if we believe it is being misused or its security is at risk.

The content on this website, including articles, posts, downloads and resources, is provided for general information only. It is not legal advice and should not be relied upon as such.

Outcomes in legal and regulatory matters depend on the facts, the evidence, the parties involved, and the applicable law at the time. Past results do not guarantee future outcomes.

You should obtain advice tailored to your specific circumstances before taking or refraining from any action.

Unless otherwise indicated, all content on this website (including text, graphics, logos and layouts) is owned by Brian Cahill or used under license.

You may:

• view the site in your browser; and
• print or download reasonable extracts for your personal, non‑commercial use or internal business use in connection with considering or receiving our services.

You may not, without prior written consent:

• reproduce, republish, or distribute substantial portions of the website;
• create derivative works or templates for resale using our content;
• remove or alter copyright, trademark or attribution notices; or
• use our trademarks in a way that suggests sponsorship or endorsement.

Third‑party trademarks and links are the property of their respective owners and do not imply endorsement.

We may use trusted generative-AI and automation tools to assist with drafting, editing, summarizing, organizing information and similar tasks in our practice. Generative AI is used as a tool to support, not replace, our professional judgment.

• A licensed paralegal remains responsible for the file and reviews and approves all work product before it is relied on, shared with you, or filed with a court or tribunal. We independently verify the authenticity of all authorities and any critical factual content before relying on them in court or tribunal filings, and we do not rely on AI-generated case citations without checking the original decisions.
• We avoid inputting client-identifying or confidential information into tools that train on user data or reuse prompts. Where a third-party tool may process client information, we use privacy-preserving settings and contractual safeguards, or obtain client consent where disclosure would reasonably be expected.
• Courts and tribunals may require disclosure or certification related to AI use (for example, declarations in filed materials or certification of authorities). We comply with any such requirements.

If you prefer that AI not be used on your matter, please let us know in writing. This may affect timelines and cost, and we will explain any impact in advance where applicable.

Client use of AI with our materials
To protect confidentiality and intellectual property, clients and prospective clients agree not to upload, paste or expose our work product, templates or communications to public or third-party AI tools or datasets that:
• train on user inputs;
• retain prompts for future model use; or
• make content visible to unrelated third parties.

Limited internal use with privacy-preserving tools (for example, where training is disabled and access is restricted to your personnel) is acceptable provided that confidentiality is maintained. These obligations continue after the end of any engagement.

Details of fees, retainers and billing are set out in your specific retainer or engagement agreement. This section is a general summary only.

• Time spent on substantive communications (for example, calls, emails, voicemails and text messages that require legal analysis, professional input, or follow‑up action) is normally billable at our standard hourly rate, in 0.1‑hour (6‑minute) increments.
• Purely administrative messages (for example, scheduling or resending calendar links) are typically not billed, unless they involve reviewing material or providing advice.
• If third‑party providers (such as telephony or SMS platforms) charge us per call or message, we may pass along those actual disbursement costs at no markup, clearly identified on your invoice.

Your signed retainer always prevails over this summary.

We are committed to protecting personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws.

We may collect:

• contact details and identification information (for example, name, address, phone number, email, and, where required, ID details);
• information you provide about your matter (facts, documents, correspondence, instructions);
• billing and payment information; and
• technical information related to use of this website (for example, logs, cookies and analytics), where enabled.

We use personal information to:

• assess conflicts and decide whether we can act;
• open, manage and maintain client files;
• provide and bill for services;
• communicate with you and schedule meetings;
• meet regulatory, accounting and record‑keeping obligations; and
• maintain and improve the quality and security of our services.

We do not sell personal information.

We use third-party service providers to operate our practice, including cloud-based phone and messaging services (for example, Microsoft Teams Voice), email and productivity tools, document storage, practice-management and accounting systems (for example, uLaw), website and domain hosting (for example, GoDaddy), and related IT support. Some providers may process or store information outside Canada. Information processed in another country may be subject to the laws and lawful access powers of that jurisdiction.
We use contractual and technical safeguards that are appropriate to the sensitivity of the information.

By contacting us or providing your contact information, you consent to our collection, use and disclosure of your personal information for the purposes listed above, subject to your rights under applicable law.

For commercial electronic messages (such as emails or SMS about services or updates):

• we identify ourselves and provide contact information; and
• we include a simple way to unsubscribe or opt out.

You may withdraw consent to marketing communications at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent to marketing does not prevent us from communicating with you about an active file, billing, or regulatory obligations.

We retain personal information for as long as required by law and Law Society requirements and as reasonably necessary for the purposes described above.

You may request access to, or correction of, your personal information in our custody, subject to legal exceptions (for example, information about other individuals or privileged material). We will respond within a reasonable time.

Our website may use cookies or analytics tools to understand traffic and improve user experience. You can adjust your browser settings to refuse cookies; some features may not function as intended if cookies are disabled.

Privacy inquiries, access or correction requests, and complaints can be sent to the Privacy Contact listed in the Contact & Notices section. If a privacy concern remains unresolved, you may have the right to contact the Office of the Privacy Commissioner of Canada or other applicable regulator.

We strive to provide services and information in a way that respects the dignity and independence of people with disabilities and is consistent with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) and related standards, including the web accessibility requirements based on WCAG 2.0 Level AA, subject to permitted exceptions.

If you require an accessible format or communication support for any of our materials, please contact us using the details below. We will work with you to provide an accessible alternative or aid in a timely manner.

Concerns about professional conduct may be directed to the Law Society of Ontario (LSO). Information about the complaints process is available at www.lso.ca.
Disputes regarding a paralegal’s fees may, in appropriate cases and subject to monetary limits and applicable rules, be brought in the Ontario Small Claims Court.
We encourage clients to raise questions or concerns with us first so we can attempt to resolve them promptly and fairly.

We may update this Legal, Privacy & Accessibility page from time to time. The "Last updated" date at the top will change when material updates are made. Your continued use of the website after any changes means you accept the updated terms.

For legal notices, privacy questions, accessibility requests, or other formal communications, please use the following contact details:

Brian Cahill Legal™ | BCL Workplace Intelligence™
First Canadian Place
100 King Street West, Suite 5700
Toronto, ON  M5X 1C7
Canada

Email: info@workplaceintelligence.ca
Phone: 416‑525‑6967

If there is any conflict between this page and a signed retainer or engagement letter, the terms of the signed retainer prevail.